How To Deal With Verbal Aggression: At work at home or on the street Format:Paperback Together with the author

Together with the author

ISBN-13: 978-0757300363

Our feelings play a profound role in how we feel about ourselves and they can even affect our physical health

Publisher: Threekookaburras (October 7 2016)

How To Deal With Verbal Aggression: At work at home or on the street Format:Paperback Together with the authorIncreasingly today we seem to face more and more verbal aggression. At work on the streets even at home but how do you deal with it? A common reaction is to shout back but that will probably just cause the situation to escalate into further abuse. In this book trainer Robert Agar Hutton teaches the basic techniques of how to deal with someone who is verbally aggressive and to bring the situation under control. Suitable for people aged 14 and up.